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Yes Is A Value Statement 

In Sequali's Words Again 

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Stage 1: Prepare 

Respect Them For Your Sake 

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12 of 24 

As With Most Challenges 

09 of 24 

Bob Took A Deep Breath 

10 of 24 

Listen Attentively 

Chapter 6: Propose A Yes 

Acknowledging The Other's Point Of View 

But No Has Uses That Go Far Beyond Protection 

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21 of 24 

01.06-Getting Past No 

The Purpose Of Yes 

Control Your Own Reaction And Change The Game 

Marrying Yes And No 

Making A Positive Proposal Has Another Great Merit 

Having Prepared Thoroughly 

In My Experiences Dealing With The Medical System 

That Is Not Okay, That Is Not Appropriate 

When My Turn Came To Respond 

Ask Clarifying Questions 

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Stage 2: Deliver 

Let Them Know You Value Them 

There Is No Doubt That Delivering A Positive No 

Chapter 5: Assert Your No 

Affirm Your Yes 

Accomodation Can Also Hurt Our Organizations 

Consider A Business Situation 

Listen To Understand, Not To Refute 

Make Your Request 

Let Your No Flow 

02 of 24 

22 of 24 

At This Point, The Boss Is Confounded 

Remember That In Saying No 

03 of 24 

14 of 24 

During Some Work I Once Did With A Major US 

01.01-Getting Past No 

The State Officials Were, Nevertheless 

Appeal To Shared Interests 

The Goal: A Positive Outcome 

End On A Positive Note