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01.06-Getting Past No 

Chapter 6: Propose A Yes 

Accomodation Can Also Hurt Our Organizations 

Making A Positive Proposal Has Another Great Merit 

Having Prepared Thoroughly 

That Is Not Okay, That Is Not Appropriate 

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Yes Is A Value Statement 

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Consider A Business Situation 

The Goal: A Positive Outcome 

As With Most Challenges 

Make Your Request 

Let Them Know You Value Them 

At This Point, The Boss Is Confounded 

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03 of 24 

There Is No Doubt That Delivering A Positive No 

Chapter 5: Assert Your No 

Affirm Your Yes 

In Sequali's Words Again 

10 of 24 

Marrying Yes And No 

End On A Positive Note 

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22 of 24 

Bob Took A Deep Breath 

Let Your No Flow 

Stage 1: Prepare 

But No Has Uses That Go Far Beyond Protection 

During Some Work I Once Did With A Major US 

17 of 24 

Ask Clarifying Questions 

Stage 2: Deliver 

Acknowledging The Other's Point Of View 

Listen Attentively 

Appeal To Shared Interests 

16 of 24 

In My Experiences Dealing With The Medical System 

Control Your Own Reaction And Change The Game 

Listen To Understand, Not To Refute 

The State Officials Were, Nevertheless 

The Purpose Of Yes 

Respect Them For Your Sake 

Remember That In Saying No 

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21 of 24 

When My Turn Came To Respond 

01.01-Getting Past No